Great help. All my questions were answered in one day.
I am waiting for Quicken 2012, but afraisd it could be ine German !! So, back to step 1...
Thank you for your quick response and understanding in this issue. One recommendation , I would like a field where I can enter the ending balance as without this my quickbooks online gets itself into a bit of a twist. Take a look at big red consulting's converter they have this input field.
Many Thanks George
Yes I'm aware I could change the date format in the created CSV file on the dates that failed to output correctly, but I believe all dates shown after conversion should all be at least in the same format, which I totally understand may not be my preferred choice. Having said that, no problem with your customer service. In my opinion it's your software that needs some tweaking.
Prompt and accurate service
Responsive and helpful on a Sunday afternoon. Highly satisfied.
Very well satisfied
Excellent, direct and on-point responses. Sehe ich im Hintergrund Ihr Bild, das Fernsehtum Berlin?
Speedy, focussed and the same person dealing with the problem. Excepttional.
Your response was quick and helpful, though I was confused as to why the qif2qfx would not work and the fixmyqif did was strange. Im saving the money so I can pay for the license but wanted to say that this program works easily and accurately Thanks
thanks for the quick reply and the fix (which worked)
Good understanding of the issues. It would be great to get the FAQ and his understanding before I bought the product. But very good quality post-sales support.
Appreciate you pointing out I had downloaded the wrong file!
very god service
appreciated the explaination of issue, hopeful that team can figure out a method to fix a gap native to the file structure.
The answer worked! Thanks!
quick response. Thanks!
Thanks for working with me. I hope you can use the advice i provided on fixing this so other customers who have similar needs won't have problems in the future.
It was quick and painless. Sergiy was extremely helpful in resolving my issue.
ONCE everything was clarrified, the correction was made to a mapping option and immediately fixed the problem. Just wish I could have communicated via the phone. It would have saved several worthless email.
Surprised and delighted at quick turnaround - got my data taken care of.
Very helpful, and in a recod time.. Tks a lot
YOUR SUPPORT IS JUST THE BEST..... EVER TIME I NEED, YOU TAKEN CARE MY PROBLEM VERY FAST AND GIVE THE SOLUTION . THANK YOU A 10.000 TIMES ..... YOU SOFTWARE IS THE BEST...!!!!!!!
Thank you for your prompt reply Mike Cowen
Your response was rapid and just what I needed. Thanks.
Very prompt response. Thank you.
Sergiy is, like last time, swift and efficient.
Support wa excellent; unfortunately, I have to stay with Quic 2002 in English; wheras the EXCEL format is French, therefore, no QIF importation is possible . Tks again
Great Utilities. I tested several conversions and found the configuration mapping to be a real hit. Thanks, Bob
Your response was extremely prompt!
Thanks for the support
Response was prompt and helpful.
Sergiy was awesome! Quick to respond and addressed all my issues! 10 out of 10.
GOOD SERVICE ON A MONDAY MORNING!
Quick response. Correct suggestions. Very good.
I bought the wrong software, sent an email and refund was quickly given, communication was fast, Thanks!
Well don - thanks
Thanks. I got just the information I needed. Now I am happy & purchased the product.
We didn't completely solve the problem, but that was because the fault is almost certainly within Quicken. Many thanks to Sergiy for his prompt and helpful responses. Nick
very well and prompt reply, it was help indeed, thanks
Service is excellent. Looking forward for an app version for iOS and Android devices.
Hi Sergiy, it is working fine now. Your support has been very good. Regards
Excellent. Very responsive and accurate.
My request was attended to promptly and to my satisfaction. I am very impressed and pleased with your service.
Your support team is very proactive, offering help even before it is requested. Good job!
Thank you so much for the prompt reply of my concerns. Your CSR has prompt and courteous service!
Excellent Quality Service
Slow to get my code to use the software but they responded quickly when I complained.
No comment, I just made a suggestion.
Very Quick and accurate help.
Excellent, competent and efficient
Excellent. You even sensed my problem before I described it. Thanks a lot
My question was answered in a very reasonable time but that was due that I did not get my registration code in a follow up email without requesting it.
Thank you, I think I am learning to use the new software.
software has "saved my week" :) Thanks!
Thank you very much
Thank you it's a big help for me..
Sergiy, you are just the best, you and your software are wonderful, my latest copy of quicken 2013 runs perfectly, kind regards Dave B
Very satisfied. All questions were answered very promptly and I learned something about the program that will help me. By the way will your budget program be compatible with Windows 8? Jim Smith
Quick reply. Thanks!
respoinse was prompot and thorough. In fact, I did ourchae a license and ther program is great.
Hi Sergiy, Your consideration exceeds what could be expected. I am truly grateful. All has progressed swiftly, without a hitch. It is also a pleasure to see my countryman succeeding. May you enjoy excellent fortune in this enterprse.
Excellent, clear instructions. Software performed as advertised.
Propmt and accurate
Tech support was fast & instructions worked.
yes it was fixed, thanks
I thought the response time was very good but the response itself was somewhat terse. Maybe this because my query seemed to be facile!
Very responsive customer service. Thank you!
While my issues are not yet resolved, I did report my problems on a weekend and did hear back from Sergiy. I am confident we will get this issue resolved.
Thanks for being so proactive in reaching out!
answer came right away and fixed the problem. couldn't ask for more.
Great, very prompt response Sergiy !
I have contacted Sergiy three time and I have always been given a quick response. Every contact has been very clear and work to solve my problems. Thank you
They got back to my question quickly, although we had a misunderstanding I profited much from contacting them and the help email they sent me.
Sergly, has spent a lot of valuable time with me in problem solving.
The responses was quick and satisfactory. Thanks for resolving the issue.
Perfec two years ago i try whit another tool about, but was only in english but whit your tools we have spanish maybe only we need to change some words to local people but i say before in ACCPAC the only option is the OFX and all my client will love this product.
Excellent and clear support as I am a not-technical user!!
Excellent, offered a possible solution within my existing program first and then offered a possible product that would resolve my issue.
that's OK I have to decide if I want to pay
Great experience. Extremely helpful and didn't make me feel like an idiot for my stupid mistake! Thanks
Fast response which confirms support for ProperSoft products
Excellent support thank you. I'll recommend your product whenever I get the opportunity.
My query was responded to very quickly, accurately and with no fuss at all. Thank you.
the explanation I received was much much better than the on line help.
I was extremely impressed with how fast and professional Sergiy is in supporting. Teddy
Incredibly responsive and effective support. Thank you!
Very good. Quick and resolved problem.
answer helped to settle the problem. Thanks