Thank you it's a big help for me..
Very Quick and accurate help.
Sergiy's response was almost immediate and extremely helpful!!!!!
Sergiy, you are just the best, you and your software are wonderful, my latest copy of quicken 2013 runs perfectly, kind regards Dave B
Thank you for your prompt reply Mike Cowen
Excellent Quality Service
I have contacted Sergiy three time and I have always been given a quick response. Every contact has been very clear and work to solve my problems. Thank you
Prompt and accurate service
Great, very prompt response Sergiy !
Great Utilities. I tested several conversions and found the configuration mapping to be a real hit. Thanks, Bob
I bought the wrong software, sent an email and refund was quickly given, communication was fast, Thanks!
Excellent, clear instructions. Software performed as advertised.
It was quick and painless. Sergiy was extremely helpful in resolving my issue.
perfect and worked great . Thanks buddy.
Very well satisfied
The answer worked! Thanks!
My question was answered in a very reasonable time but that was due that I did not get my registration code in a follow up email without requesting it.
respoinse was prompot and thorough. In fact, I did ourchae a license and ther program is great.
Thanks.. It was really a quick and satisfying response. Creates enough trust to head towards purchasing. Hope this will be maintained.
Great help. All my questions were answered in one day.
We didn't completely solve the problem, but that was because the fault is almost certainly within Quicken. Many thanks to Sergiy for his prompt and helpful responses. Nick
satisfied with the response not sure why my data is all missing including restore
very god service
Very prompt response. Thank you.
Excellent and clear support as I am a not-technical user!!
Thanks. I got just the information I needed. Now I am happy & purchased the product.
Slow to get my code to use the software but they responded quickly when I complained.
The responses was quick and satisfactory. Thanks for resolving the issue.
very well and prompt reply, it was help indeed, thanks
Thanks for being so proactive in reaching out!
I thought the response time was very good but the response itself was somewhat terse. Maybe this because my query seemed to be facile!
Great experience. Extremely helpful and didn't make me feel like an idiot for my stupid mistake! Thanks
Excellent. Very responsive and accurate.
Incredibly responsive and effective support. Thank you!
Excellent, competent and efficient
Yes I'm aware I could change the date format in the created CSV file on the dates that failed to output correctly, but I believe all dates shown after conversion should all be at least in the same format, which I totally understand may not be my preferred choice. Having said that, no problem with your customer service. In my opinion it's your software that needs some tweaking.
Thanks so much for your help. You did a great job.
Thank you so much for the prompt reply of my concerns. Your CSR has prompt and courteous service!
I was delighted to get such a quick and efficient support. Bravo regards Gerard
ONCE everything was clarrified, the correction was made to a mapping option and immediately fixed the problem. Just wish I could have communicated via the phone. It would have saved several worthless email.
answer came right away and fixed the problem. couldn't ask for more.
Excellent. You even sensed my problem before I described it. Thanks a lot
Propmt and accurate
Tech support was fast & instructions worked.
Very responsive customer service. Thank you!
Hi Sergiy, it is working fine now. Your support has been very good. Regards
Very helpful, and in a recod time.. Tks a lot
quick response. Thanks!
yes it was fixed, thanks
I am waiting for Quicken 2012, but afraisd it could be ine German !! So, back to step 1...
the explanation I received was much much better than the on line help.
You are very fast men! I can mention here your respect for the clients and their necessities. So, I can say too about your product. Hoping that my art of spell English language is reasonable, I say: go, go, go.
Great job. Always seem to get a fast response from ProperSoft
Thank you very much
Thank you, I think I am learning to use the new software.
I was extremely impressed with how fast and professional Sergiy is in supporting. Teddy
Response was prompt and helpful.
Sergiy did an excellent job.
No comment, I just made a suggestion.
The support got me past my problem. What more can I say.
My query was responded to very quickly, accurately and with no fuss at all. Thank you.
Very, very pleased with the support that I received! Thanks so much for the help!
They got back to my question quickly, although we had a misunderstanding I profited much from contacting them and the help email they sent me.
that's OK I have to decide if I want to pay
Excellent, offered a possible solution within my existing program first and then offered a possible product that would resolve my issue.
Responsive and helpful on a Sunday afternoon. Highly satisfied.
GOOD SERVICE ON A MONDAY MORNING!
Though the issue is still in the process of being resolved, I'm quite satisfied with the way we are being assisted. There is continuity in the investigation and I appreciate that we are being assisted by personnel(/s) who are focused on our issue. Thanks.
Your support team is very proactive, offering help even before it is requested. Good job!
Well don - thanks
Your response was extremely prompt!
Good understanding of the issues. It would be great to get the FAQ and his understanding before I bought the product. But very good quality post-sales support.
software has "saved my week" :) Thanks!
Fast response which confirms support for ProperSoft products
answer helped to settle the problem. Thanks
Your response was rapid and just what I needed. Thanks.
Perfec two years ago i try whit another tool about, but was only in english but whit your tools we have spanish maybe only we need to change some words to local people but i say before in ACCPAC the only option is the OFX and all my client will love this product.
Excellent, direct and on-point responses. Sehe ich im Hintergrund Ihr Bild, das Fernsehtum Berlin?
Very satisfied. All questions were answered very promptly and I learned something about the program that will help me. By the way will your budget program be compatible with Windows 8? Jim Smith
Sergiy is, like last time, swift and efficient.
Sergiy was awesome! Quick to respond and addressed all my issues! 10 out of 10.
Your efforts were given without limit. However the problem remained un-resolved. The same outcome, followed every attempt suggested. Simply put. Intuit Wins. I will just buy a new version of Quickbooks. Sincerely, Cary
Quick response. Correct suggestions. Very good.
Very good. Quick and resolved problem.
My request was attended to promptly and to my satisfaction. I am very impressed and pleased with your service.
Thanks for the support
Surprised and delighted at quick turnaround - got my data taken care of.
Great timely service. Solved the problem right away. So I didn't have to waste anytime on downloading. And the new version ran smoothly.