Tech support was fast & instructions worked.
You are very fast men! I can mention here your respect for the clients and their necessities. So, I can say too about your product. Hoping that my art of spell English language is reasonable, I say: go, go, go.
Sergiy is, like last time, swift and efficient.
Thank you it's a big help for me..
GOOD SERVICE ON A MONDAY MORNING!
answer helped to settle the problem. Thanks
Well don - thanks
Great timely service. Solved the problem right away. So I didn't have to waste anytime on downloading. And the new version ran smoothly.
Slow to get my code to use the software but they responded quickly when I complained.
Very good. Quick and resolved problem.
Great experience. Extremely helpful and didn't make me feel like an idiot for my stupid mistake! Thanks
Perfec two years ago i try whit another tool about, but was only in english but whit your tools we have spanish maybe only we need to change some words to local people but i say before in ACCPAC the only option is the OFX and all my client will love this product.
that's OK I have to decide if I want to pay
yes it was fixed, thanks
Thank you so much for the prompt reply of my concerns. Your CSR has prompt and courteous service!
I was delighted to get such a quick and efficient support. Bravo regards Gerard
Thanks for working with me. I hope you can use the advice i provided on fixing this so other customers who have similar needs won't have problems in the future.
And I bought the product this morning. Thank you very much.
Response was prompt and helpful.
Incredibly responsive and effective support. Thank you!
Excellent. You even sensed my problem before I described it. Thanks a lot
Excellent, competent and efficient
While my issues are not yet resolved, I did report my problems on a weekend and did hear back from Sergiy. I am confident we will get this issue resolved.
The support got me past my problem. What more can I say.
Hi Sergiy, Your consideration exceeds what could be expected. I am truly grateful. All has progressed swiftly, without a hitch. It is also a pleasure to see my countryman succeeding. May you enjoy excellent fortune in this enterprse.
Great job. Always seem to get a fast response from ProperSoft
Thanks.. It was really a quick and satisfying response. Creates enough trust to head towards purchasing. Hope this will be maintained.
Excellent, clear instructions. Software performed as advertised.
Surprised and delighted at quick turnaround - got my data taken care of.
Many Thanks George
Support wa excellent; unfortunately, I have to stay with Quic 2002 in English; wheras the EXCEL format is French, therefore, no QIF importation is possible . Tks again
Speedy, focussed and the same person dealing with the problem. Excepttional.
Good understanding of the issues. It would be great to get the FAQ and his understanding before I bought the product. But very good quality post-sales support.
very well and prompt reply, it was help indeed, thanks
respoinse was prompot and thorough. In fact, I did ourchae a license and ther program is great.
Excellent. Very responsive and accurate.
Excellent support thank you. I'll recommend your product whenever I get the opportunity.
software has "saved my week" :) Thanks!
Very well satisfied
Thanks! It works as expected now. Great support.
The responses was quick and satisfactory. Thanks for resolving the issue.
Your efforts were given without limit. However the problem remained un-resolved. The same outcome, followed every attempt suggested. Simply put. Intuit Wins. I will just buy a new version of Quickbooks. Sincerely, Cary
Thanks so much for your help. You did a great job.
very god service
quick response. Thanks!
satisfied with the response not sure why my data is all missing including restore
We didn't completely solve the problem, but that was because the fault is almost certainly within Quicken. Many thanks to Sergiy for his prompt and helpful responses. Nick
Sergiy was awesome! Quick to respond and addressed all my issues! 10 out of 10.
Excellent and clear support as I am a not-technical user!!
Propmt and accurate
Very Quick and accurate help.
Appreciate you pointing out I had downloaded the wrong file!
Very, very pleased with the support that I received! Thanks so much for the help!
Sergiy, you are just the best, you and your software are wonderful, my latest copy of quicken 2013 runs perfectly, kind regards Dave B
My query was responded to very quickly, accurately and with no fuss at all. Thank you.
My request was attended to promptly and to my satisfaction. I am very impressed and pleased with your service.
Excellent, direct and on-point responses. Sehe ich im Hintergrund Ihr Bild, das Fernsehtum Berlin?
I have contacted Sergiy three time and I have always been given a quick response. Every contact has been very clear and work to solve my problems. Thank you
Excellent Quality Service
Very prompt response. Thank you.
Thank you for your prompt reply Mike Cowen
No comment, I just made a suggestion.
Hi Sergiy, it is working fine now. Your support has been very good. Regards
I am waiting for Quicken 2012, but afraisd it could be ine German !! So, back to step 1...
Very responsive customer service. Thank you!
It was quick and painless. Sergiy was extremely helpful in resolving my issue.
Very satisfied. All questions were answered very promptly and I learned something about the program that will help me. By the way will your budget program be compatible with Windows 8? Jim Smith
Your response was quick and helpful, though I was confused as to why the qif2qfx would not work and the fixmyqif did was strange. Im saving the money so I can pay for the license but wanted to say that this program works easily and accurately Thanks
YOUR SUPPORT IS JUST THE BEST..... EVER TIME I NEED, YOU TAKEN CARE MY PROBLEM VERY FAST AND GIVE THE SOLUTION . THANK YOU A 10.000 TIMES ..... YOU SOFTWARE IS THE BEST...!!!!!!!
Thank you for your quick response and understanding in this issue. One recommendation , I would like a field where I can enter the ending balance as without this my quickbooks online gets itself into a bit of a twist. Take a look at big red consulting's converter they have this input field.
Great support. Answered all my questions wihtin a day. I purchased the products and am very happy .
Though the issue is still in the process of being resolved, I'm quite satisfied with the way we are being assisted. There is continuity in the investigation and I appreciate that we are being assisted by personnel(/s) who are focused on our issue. Thanks.
Great, very prompt response Sergiy !
answer came right away and fixed the problem. couldn't ask for more.
Your response was rapid and just what I needed. Thanks.
appreciated the explaination of issue, hopeful that team can figure out a method to fix a gap native to the file structure.
Responsive and helpful on a Sunday afternoon. Highly satisfied.
Great Utilities. I tested several conversions and found the configuration mapping to be a real hit. Thanks, Bob
thanks for the quick reply and the fix (which worked)
Service is excellent. Looking forward for an app version for iOS and Android devices.
Very helpful, and in a recod time.. Tks a lot
I bought the wrong software, sent an email and refund was quickly given, communication was fast, Thanks!
Fast response which confirms support for ProperSoft products
The answer worked! Thanks!
Your response was extremely prompt!
perfect and worked great . Thanks buddy.
Excellent, offered a possible solution within my existing program first and then offered a possible product that would resolve my issue.
My question was answered in a very reasonable time but that was due that I did not get my registration code in a follow up email without requesting it.
Prompt and accurate service
I thought the response time was very good but the response itself was somewhat terse. Maybe this because my query seemed to be facile!