Terms and Conditions

Purchase terms and conditions

Subscription terms

Monthly and Yearly subscriptions automatically renew until canceled. Yearly subscriptions are available upon request (2 months free when paying once a year). We suggest trying the for a month, and once everything works as you need, switch to the yearly plan.

How many users and computers does each license cover?

The license can be used by one person purchasing (or working for a company purchasing) on one computer.

Support is included before and after purchase

Before or after your purchase, you are covered. Please contact support anytime if your file is not parsed or converted correctly, and we will resolve the issue in timely manner (users with active conversion support do have priority, but you can be sure we will do our best to help you).

What is Premium Support included with my purchase?

14 days money back guarantee

There is absolutely NO RISK to you. If there is an issue with software you purchased, please contact us within 14 days from the order date (for recurring orders, the first order qualifies for the refund), and the issue will be fixed, or you will get 100% of your money back.

Frequently Asked Questions

Is the order process secured?

Your personal information is protected during your order. We delegate the purchase process to industry leaders in the payment processing to provide you the best experience and protect you by following their requirements for vendors like us.

For the monthly or yearly subscription license, can I cancel anytime?

Yes, there are no commitments - use as you need and cancel anytime either from the Customer page or contacting us at support@propersoft.net.

When I receive the registration code?

In most cases, your registration code is delivered immediately or in minutes after you complete your payment. In some rare cases it may take longer to verify your payment. Please contact us at support@propersoft.net if you order did not complete within two hours. Please complete payment without a VPN service active on your computer.

Can I install on a new computer that I will purchase soon?

Yes, please uninstall software on your old computer and install on your new computer and register with your registration code.