Last updated: July 7, 2026
This privacy policy explains what information ProperSoft collects, why, and how we use it. ProperSoft is based in Canada and this policy is written in plain language.
We use Clicky.com to understand how visitors use our website — for example, which pages are popular and where visitors come from. Clicky collects anonymous usage data and does not identify individual visitors. We do not use cookies.
If you purchase a product or contact us, we collect your email address. We use it to:
We do not collect more information than we need.
We do not handle payment card data directly. Payments are processed by industry-leading payment gateways — Stripe, Paddle, FastSpring, and PayPro Global — each of which maintains its own privacy policy and complies with all required payment security standards (PCI-DSS). Please review the relevant provider's privacy policy for details on how your payment information is handled.
We do not sell, rent, or share your personal information with third parties or business partners. Your email address stays with ProperSoft.
The only exceptions are the payment processors listed above (for completing your purchase) and Clicky (for anonymous analytics), both described above.
We keep your email address as long as you have an active license or subscription, or as long as needed to provide support. You can ask us to delete your data at any time by emailing us.
ProperSoft is based in Canada and complies with the Personal Information Protection and Electronic Documents Act (PIPEDA) and applicable provincial privacy laws. You have the right to access the personal information we hold about you and to request corrections.
If you are located in the European Union, you have additional rights under the General Data Protection Regulation (GDPR), including the right to access, correct, or erase your data, and the right to object to or restrict processing. Our legal basis for processing your email is the performance of a contract (fulfilling your purchase). To exercise your rights, contact us at the address below.
If you are a California resident, you have the right to know what personal information we collect, to request deletion, and to opt out of the sale of your data. We do not sell personal information. To make a request, contact us at the address below.
We take reasonable steps to protect your information. Payment processing is handled entirely by our payment partners, who maintain the highest industry security standards.
If we make significant changes to this policy, we will update the date at the top of this page.
If you have questions about this policy or want to access or delete your data, contact us:
Email:support@propersoft.net
Website: www.propersoft.net