How to download, install, and unlock the software

The trial version is the full version. When you buy a license, you don't download anything new: you unlock the app you already have.

Download and install

ProperConvert runs on Windows and macOS. Download it from the home page.

Windows: start the installer and follow the steps.
macOS: unzip the download and copy ProperConvert into the Applications folder. If you start it from another folder, the app offers to move itself there.

The trial

When you start the app for the first time, the Register window opens on the Sign in tab. Enter your email, click Sign in, then enter the code we email you and click Confirm. This starts your free trial. You can also close the window and convert on the first day without an email.

With the trial, you can:

see every transaction of your file in the app, to check that it is read correctly
convert up to 10 transactions per file, to check that your accounting or personal finance app imports the file

To convert without limits, buy a license. A monthly subscription is enough for a short job: cancel it when you are done.

Unlock the app after you buy

When your payment is approved, you get the registration code by email, and in most cases on the page right after you pay. Then unlock the app in one of two ways. Choose Help > Unlock/Register/Account to open the Register window.

Sign in (the easiest):

On the Sign in tab, enter the email you used for the order and click Sign in.
Enter the code we email you and click Confirm.
The app takes the license from your account. If you have several, choose one in the drop-down.

Enter the registration code:

Copy the registration code from your order email. It is one long line of 112 letters and digits, with no dashes, like this (copy it from your email, not from here):
```
XXXX...XXXX (112 characters)
```
Copy the whole line. A code issued earlier may be shorter, in groups of five characters separated by dashes; it works the same way.
Open the Enter code tab. If you copied the code, it is pasted for you; if the box is empty, click Paste.
Click Activate. The message "Registration is confirmed. Thank you!" means the app is unlocked.

If you bought a license before installing the app, install it, and when the Register window opens, sign in or enter your code in the same way.

Move to a new computer

On your old computer, choose Help > Unlock/Register/Account, open the Enter code tab, copy your registration code (email it to yourself), and click Deactivate. This frees the license for the new computer.
To keep your mappings and rules, choose File > Show Mapping Folder and copy the files in that folder to a USB drive or cloud folder.
On the new computer, download and install ProperConvert, then unlock it: sign in, or enter your registration code.
On the new computer, choose File > Show Mapping Folder, copy your saved files into it, and restart ProperConvert.
Uninstall ProperConvert from the old computer.

How many computers can I use?

A one-user license is for one person on one device (a computer or a remote terminal). For a new computer, deactivate the license on the old one first (see above).
The 3-user/device license covers up to three computers, used by up to three people in total. When someone leaves your company, move the license to another person or computer.
The Enterprise license is made for each company. Email support@propersoft.net with the number of users for a quote.

Troubleshooting

I can't find my registration code. It is in the order fulfillment email, sent after the order confirmation email. To have it sent again, go to the customer page and enter the email you used for the order. Or open the app and sign in with that email: you don't need the code then.

I didn't receive the code. If your payment is not approved at once, you get an email that your order is processing, and the code follows by email once the payment is approved. If more than a couple of hours have passed, email support@propersoft.net from the email you used for the order: the order may have a typo in the email.

I bought a license, but the app still converts only 10 transactions or asks for a registration code. The app is not unlocked yet. Unlock it as described in "Unlock the app after you buy": sign in with your order email, or enter the registration code and click Activate.