Cannot load QBO files into QuickBooks Pro 2012

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Hello,

After using your converter to convert my OFX file from my bank to a QBO file, QuickBooks still refuses to load it. The transactions look fine in OFX2QBO before saving, but in QuickBooks, I select "Banking -> Online Banking -> Import Web Connect File", pick the QBO file, and it says:

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Web Connect Account Setup
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The account information downloaded by your Financial Institution contains
information that is not supported by QuickBooks.  Contact your
Financial Institution for details.

            Account Type:      Checking
            Routing Number:    1000
            Account Number:    xxxxx

Click OK to continue setting up additional accounts for this WebConnect file.

---------------------------
OK   
---------------------------

(I replaced the account number with xxxx for privacy reasons)

Does your software not work with QB 2012? I unfortunately just purchased a license without trying the demo first, because I've used your other software to convert files for Quicken and Gnucash before with great success, and I just assumed it would be the same.
asked Dec 18, 2013 by anonymous

3 Answers

David,

OFX2QBO was updated to work with OFX files directly. Please download the latest installer from http://www.propersoft.net/OFX2QBO

Please save existing installer you have just in case.

Sergiy - ProperSoft Products Support
answered Dec 18, 2013 by sergiy
Renaming the file to .ASO instead of .OFX fixed the problem, thanks for the
help.
answered Dec 18, 2013 by anonymous
Hello David,

QuickBooks 2012 is supported. Please download the latest version from http://www.propersoft.net/OFX2QBO and install it over existing version.

What is the INTU.BID value, Bank ID value and the currency on the Settings tab?

You can also try the following: rename the .OFX file to .ASO file and load in OFX2QBO (change the filter on the file dialog from *.OFX to *.* all files to select .ASO file). If this helps, there is an issue with the source  OFX file.

Sergiy - ProperSoft Products Support
answered Dec 18, 2013 by sergiy
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