Billing/Orders
- How to manage my subscription/membership?You manage your subscription on the Customer page.
- How to get a refund?Your receipt may come from Paddle, FastSpring, PayPro or Stripe. These companies process the payment for ProperSoft.
- How to update subscription payment details?Change the card or other payment details of your ProperConvert subscription on the Customer page.
- Paddle W-9 formIf you bought through Paddle (the seller named on your receipt) and need its W-9 form, download it here: Paddle W-9 form.