QuickBooks shows another bank's name or imports into the wrong account

When you import a QBO file, QuickBooks Desktop shows a bank name and asks which account to import into. Two things in the file decide what you see: the INTU.BID code and the Account ID. This guide explains both. For QFX files and Quicken, see Quicken shows another bank's name or imports into the wrong account.

The bank name is only a label

The bank name QuickBooks shows comes from the INTU.BID code in the file, for example Wells Fargo, even if your statement is from another bank. This is fine. QuickBooks accepts a QBO file only if its INTU.BID belongs to a bank it allows, and it shows that bank's name during the import. The transactions still go into the account you choose, whatever bank the label shows.

Choose the INTU.BID

In ProperConvert, the Bank INTU.BID setting is on the right, below the file format:

  1. Click the 🔍 button next to Bank INTU.BID and type your bank's name.
  2. Choose a code that is allowed for your account type. A bank can be listed once for checking accounts and once for credit cards.
  3. If your bank is not listed, use 3000 (Wells Fargo), which allows every account type, or 2 for QuickBooks Canada. If the box is empty, ProperConvert asks at Convert.

For more, see Settings to convert to QBO files.

Use a different Account ID for each account

The first time you import a file, QuickBooks links the account you choose to the Account ID and INTU.BID in the file. Every later file with the same Account ID and INTU.BID goes into that account without asking. So if you convert files for several accounts with the same Account ID, QuickBooks imports all of them into the first account.

In ProperConvert, under Set Account Type and ID::

The easiest choice is the real account number of each account (digits only). If one file holds transactions for several accounts, ProperConvert shows a group of settings for each account; give each its own Account ID.

Your account is not offered

QuickBooks offers only existing accounts of the type in the file: if the file says Credit Card, a checking account is not listed. It also does not import into an account linked to online banking. See How to import a QBO file under an existing account in QuickBooks.

Fix a file that went into the wrong account

  1. In QuickBooks, open the Chart of Accounts.
  2. Select the account the file went into, then click Account > Edit Account.
  3. Open the Bank Feed Settings tab and deactivate the online services. Save the changes. This removes the link to the Account ID.
  4. Delete the transactions that went into the wrong account.
  5. Convert the file again in ProperConvert with the right Account ID, import the new file and choose the right account. QuickBooks skips transaction IDs it has imported before, even deleted ones, so import a new file, not the old one; see How to avoid importing duplicate transactions.